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Terms:

In agreeing to this work I consent to employees of Totally Tidy accessing the property as required at an agreed date to complete the job and leaving it in a neat and tidy condition, unless otherwise agreed.

Risk:

Although every effort is taken to prevent damage to the customers home, it is the customer’s obligation to ensure that the premises to be serviced are clear of cables, objects, rocks, animal product and other debris. Totally Tidy cannot be held liable for damage caused by stones or dense vegetation, this can include damage to windows, taps or walls. These occurrences will not be reimbursed or replaced. Totally Tidy may refuse to continue or begin work on a house if the home or premises has excessive litter or material.

Pricing:

Pricing is done on a per-job basis, a comprehensive itemized quote will be sent upon request.

PLEASE NOTE:

50% deposit required before commencement of work for quotations over $1000.00 incl. GST.

PLEASE NOTE:

A minimum charge of $100 is applied to all jobs less then an hour to account for transport, loading and unloading of gear.

Payment:

After the completion of the work, Totally Tidy will issue you an invoice. Payment is to be made within 7 days of receiving the invoice, unless a different set of terms has been agreed upon. If the invoice is not paid, Totally Tidy will re-issue the invoice with a 10% surcharge.
Invoices can be paid through the following methods;

  • Cash
  • Direct Deposit
  • Credit card (through Xero invoice link)
Dispute:

If a situation occurs in which the client wishes to dispute the invoiced works, they have 48 hours to do so. Following this the concerns will be rectified.